If your eBay name has a strikethrough over it, it means JBidwatcher is having trouble logging in as you, and it means that a snipe on your behalf might not fire. You should hover your cursor over the strikeout, and a tooltip should pop up and let you know what JBidwatcher thinks is wrong.
More from the knowledge base
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General
- Why aren't you responding to my email? Is JBidwatcher still supported?
- How do I find/look at JBidwatcher's error logs?
- Do I have to synchronize the Time manually? What do I do if the PC time is different from the eBay time?
- Any way to get JBidwatcher working with fedora core 6's version of Java?
- Are there any other FAQs?
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Sniping
- I assumed that the bidding would just take care of itself, that everytime I got outbid, the auto-snipe feature would bid for me AND snipe.
- What are the recommended snipe times (seconds before auction ending) to set for different kinds of connections? (Cable, DSL, etc.)?
- If here are no bids, will program still work and bid opening bid for me? Or, if I already have highest bid, will it just let it go and not bid up, so I will win?
- If I have a snipe set on an auction, do I have to leave my computer on with JBidwatcher running for this to work?
- What is the shortest time to snipe a bid?
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eBay
- How do I get items into JBidwatcher from (Safari, Chrome, Firefox, IE, etc.)?
- I received an 'unknown error' bidding or sniping on an item? What happened?
- I'm getting a small graphic with words, letters, or numbers on a complex background (CAPTCHA) prompting me whenever I log in to eBay through my web broswer. Will JBidwatcher still work? What can I do to make it go away?
- I'm having sign-in problems
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UI
- It is hard to read the amount of the bid when the item is highlighted/selected with the dark blue back-colour.
- What does it mean if my eBay name (in the right top corner) is cancelled?
- How do I change my snipe amount?
- Is it possible to bring up an item on eBay in my browser by clicking on the number in JBidWatcher?