a little thing

thing over's Avatar

thing over

17 Jun, 2013 06:00 AM

well I was not fair (and I was rude),its a good program,and its freeware,so compliments... but really there are some little but important things to do like this one,because not everybody are from us or uk or something and an unequivocal word is needed when there is the possibility of an ambiguity.
thank you

  1. 1 Posted by thing over on 17 Jun, 2013 06:00 AM

    thing over's Avatar

    well I was not fair (and I was rude),its a good program,and its freeware,so compliments... but really there are some little but important things to do like this one,because not everybody are from us or uk or something and an unequivocal word is needed when there is the possibility of an ambiguity.
    thank you

  2. Support Staff 2 Posted by cyberfox on 17 Jun, 2013 07:53 AM

    cyberfox's Avatar

    Greetings,
    I am not sure what you're referring to, but thank you for the kind words and the suggestion.

    Reading between the lines, I'm going to guess you had a 'location of bid' problem of some sort.

    Unfortunately while not everyone is from the US or UK, JBidwatcher by its nature has to parse 'human readable' phrases on the results pages and details pages, and so where it places bids needs to be limited to a small set of 'knowable languages'. For me, sadly, that's just English. That said, between ebay.com and ebay.co.uk, JBidwatcher has the ability to bid on the entire range of items that eBay lists in all countries. The drawback is that if you have to interact with eBay, their customer support will be confused as to why the bid was not placed on your specific country site.

    Even if I was able to read ALL the other languages, I would not want JBidwatcher to have to change for every text tweak that eBay made in every language. That would be unmaintainable, certainly by me, and even as a crowdsourced effort, and so I would still restrict it to the smallest possible set of languages that it has to recognize.

    You are right, however, that I probably need to document it better. I try to document that fact clearly it on the eBay tab of JBidwatcher, but while my wording seems very clear to me, I must remember that the people reading it (and most in need of the information) will not necessarily read English as their primary language.

    -- Morgan

  3. cyberfox closed this discussion on 17 Jun, 2013 07:53 AM.

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