Solution for Commo Problem

notekie's Avatar

notekie

13 Mar, 2012 09:33 PM

Latest version JBW on Windows 7 64 with Firefox-

When I try to add an auction I get this message:

"An error has occurred: Cannot add auction 200723764405, either invalid or communication error talking to server."

FAQ 3:

• Q. What means, if my eBay name (in the right top corner) is cancelled?
A. If your eBay name has a 'strikethrough' over it, it means
JBidwatcher is having trouble logging in as you, and it means that a snipe
on your behalf might not fire. You should hover your cursor over the
strikeout, and a tooltip should pop up and let you know what it thinks is wrong.

When I hover over my ebay name and the ebay date and time pursuant to FAQ 3 above, I get this message:

"Last login was successful. Communications failure talking to server"

Here's the LOG:

Tue Mar 13 14:09:09 MST 2012: JBidwatcher 2.1.6-0-geb75036
Tue Mar 13 14:09:09 MST 2012: Sun Microsystems Inc. Java, version 1.6.0_31 on Windows 7
Tue Mar 13 14:09:09 MST 2012: Logging to C:\Users\Dad.jbidwatcher\errors.23.log
Tue Mar 13 14:09:09 MST 2012: Loaded the appropriate driver.
Tue Mar 13 14:09:09 MST 2012: Connected to database jbdb (JBidwatcher DataBase)
Tue Mar 13 14:09:09 MST 2012: Auction information database already exists.
Tue Mar 13 14:09:09 MST 2012: Closed connection
Tue Mar 13 14:09:09 MST 2012: Database shut down normally
Tue Mar 13 14:09:09 MST 2012: Loaded the appropriate driver.
Tue Mar 13 14:09:09 MST 2012: Connected to database jbdb (JBidwatcher DataBase)
Tue Mar 13 14:09:10 MST 2012: Closed connection
Tue Mar 13 14:09:10 MST 2012: Database shut down normally
Tue Mar 13 14:09:10 MST 2012: Scripting is not enabled.
Tue Mar 13 14:09:10 MST 2012: Loaded the appropriate driver.
Tue Mar 13 14:09:10 MST 2012: Connected to database jbdb (JBidwatcher DataBase)
Tue Mar 13 14:09:10 MST 2012: About to try to instantiate the jdic tray
Tue Mar 13 14:09:10 MST 2012: Done trying to instantiate the jdic tray
Tue Mar 13 14:09:12 MST 2012: Parsing URL http://viv.ebay.com/ws/eBayISAPI.dll?EbayTime
Tue Mar 13 14:09:12 MST 2012: Time delta with ebay.com is 2388
Tue Mar 13 14:09:12 MST 2012: Parsing URL http://viv.ebay.com/ws/eBayISAPI.dll?EbayTime
Tue Mar 13 14:09:12 MST 2012: Time delta with ebay.co.uk is 3243
Tue Mar 13 14:09:13 MST 2012: Getting the sign in cookie for ebay.com
Tue Mar 13 14:09:13 MST 2012: Parsing URL https://signin.ebay.com/ws2/eBayISAPI.dll?SignIn
Tue Mar 13 14:09:13 MST 2012: Parsing URL https://signin.ebay.com/ws/eBayISAPI.dll?co_partnerId=2&siteid=...
Tue Mar 13 14:09:15 MST 2012: Done getting the sign in cookie for ebay.com
Tue Mar 13 14:09:15 MST 2012: Getting the sign in cookie for ebay.co.uk
Tue Mar 13 14:09:15 MST 2012: Parsing URL https://signin.ebay.co.uk/ws2/eBayISAPI.dll?SignIn
Tue Mar 13 14:09:16 MST 2012: Parsing URL https://signin.ebay.co.uk/ws/eBayISAPI.dll?co_partnerId=2&sitei...
Tue Mar 13 14:09:17 MST 2012: Done getting the sign in cookie for ebay.co.uk
Tue Mar 13 14:09:18 MST 2012: Parsing URL http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=200723764405
Tue Mar 13 14:09:18 MST 2012: Parsing URL http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=200723764405
Tue Mar 13 14:09:18 MST 2012: Redirecting from: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=200723764405
Tue Mar 13 14:09:18 MST 2012: Redirecting to: http://signin.ebay.com/ws/eBayISAPI.dll?AdultSignIn&t=1&ru=...
Tue Mar 13 14:09:18 MST 2012: Parsing URL http://signin.ebay.com/ws/eBayISAPI.dll?AdultSignIn&t=1&ru=...
Tue Mar 13 14:09:18 MST 2012: Failed to load adult item, user possibly not marked for Mature Items access. Check your eBay configuration.
Tue Mar 13 14:09:18 MST 2012: Bad Parse!
Tue Mar 13 14:09:18 MST 2012: Failed to parse auction! Bad return result from auction server.
Tue Mar 13 14:09:20 MST 2012: Parsing URL http://www.jbidwatcher.com/jbidwatcher2.xml

Is there a solution?

Thanks,

notekie

  1. Support Staff 1 Posted by cyberfox on 16 Jul, 2012 06:48 AM

    cyberfox's Avatar

    Greetings,
    Cleaning out old tickets. This one is because you had the mature audiences checkbox ticked, and for whatever reason eBay wasn't allowing login access to that section. This is one of the primary reasons the mature audiences section is made relatively difficult to enable on the newer JBidwatcher.

    Sorry to resurrect the old discussion; just cleaning out the ticket queue.

    -- Morgan

  2. cyberfox closed this discussion on 16 Jul, 2012 06:48 AM.

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