Straight up -- does not work

's Avatar


15 Sep, 2012 07:28 PM

Downloaded software (for Mac), installed to Applications folder, clicked to run the software. Runs OK. Asks me to configure login. Put in my Ebay login info, click "Test," says "login successful." In main window, still says "not logged in." Continues to give me messages that I'm not logged in. Did configuration again ... same thing. Third time I brought up the configuration window, it has reverted to the username "Default." I again put in my Ebay username and password, again got "login successful" in the configuration window, but main window says "not logged in," won't allow me to do anything with auctions.

Sorry. Your software doesn't work for me, with something as basic as logging me in to Ebay. Back to the web to search for some other Ebay software ... just thought you might want to hear one user's unsuccessful experience. Doesn't seem worth it to troubleshoot it just to get it properly started.

Happy trails.

  1. Support Staff 1 Posted by cyberfox on 15 Sep, 2012 07:50 PM

    cyberfox's Avatar

    If you configure it using the advanced settings it works better. It's
    apparently unable to save configuration in the default 'Simple' mode
    on some setups. :(

    Sorry you had such a bad experience with it. I can tell you that
    there are thousands of folks using it to snipe right now. I'll see if
    I can figure out what platform differences there are that cause that.

    Are you possibly running on Mountain Lion?

    -- Morgan

  2. 2 Posted by Erich on 23 Sep, 2012 10:44 AM

    Erich's Avatar

    Cannot add new auctions.

    MAC OS X 10.8.2

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