Login Problem

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19 Apr, 2012 03:31 AM

I just downloaded the software and selected the log in and password. When I open the software I can not log in. The message will ask me to go to ebay tab /configuration. I can not find the tab...:( can you help?

  1. Support Staff 1 Posted by cyberfox on 21 May, 2012 11:23 PM

    cyberfox's Avatar

    @greatdeal2005 - In the File menu is a Configure menu item (or you could click the gear-like icon on the toolbar, or on the Mac use Cmd-,) and if it's in simple configuration mode, it should show you an eBay username and password prompt. If it's not, then there may be a button to click to switch to the simple display. You could also look for the 'eBay' tab, and select that, and enter your username and password there.

    Those all resolve to the same thing; you should enter the username and password, and click Save. I usually recommend restarting JBidwatcher when you change the username and password, but it shouldn't be necessary anymore.

    -- Morgan Schweers, CyberFOX!

  2. cyberfox closed this discussion on 21 May, 2012 11:23 PM.

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